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Institute of
Mercantile Agents Limited |
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Australian
Institute of Professional Investigators |
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 The
Institute of Mercantile Agents Limited established in 1961 and
represents the professional interests of collectors,
investigators, process servers and repossession agents
throughout Australia.
A team of elected volunteer executives,
networked throughout all Australian States and Territories work
on matters of licensing, privacy, training and ethics affecting
members.
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 The AIPI and GlobalX
Information Services (trading as Access Business
Information) have formed an agreement to provide
enhanced services to Members of the AIPI.
GlobalX provides a wide variety of online
information to suit your needs, including access to
land ownership information (all states), aerial
photographs of key metropolitan areas, Company and
Business Name searches, Director Name searches, ITSA
bankruptcy information, and electoral-role style
address and occupancy information.
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code of
ethics and code of conduct
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Covers only Queensland and may be different
from other states. This area covers
legislation as pertaining to the State of
Queensland.
It is a
condition of membership that applicants subscribe to
the codes shown in the "Related Documents" section
of this page.:
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aipi code of ethics |
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01. |
The Institute shall be non-political
and non-sectarian. |
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02. |
The integrity and reliability of
members must be beyond reproach. |
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03. |
A member shall not negligently,
maliciously or willingly injure
directly or indirectly the
reputation, prospects or business of
another member of the
Institute/Investigation profession. |
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04. |
All inquiries and investigations
undertaken by members must be
conducted by members must be
conducted within the relevant laws
of the states and Commonwealth of
Australia and the AIPI Code of
Ethics. |
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05. |
Members shall not disclose
information obtained by them in the
course of their profession unless
authorized by law and with the
consent of their
principal/employer/client. |
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06. |
Members shall conduct themselves in
a manner that does not damage the
good standing of the Institute. |
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aipi aims and objectives |
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01. |
Develop and promote the AIPI as the
premier organization of professional
investigators in Australasia through
government and private sector
organizations; |
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02. |
Establish a standard of professional
conduct incorporated in a code of
ethics and ensure members abide by
that code of ethics; |
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03. |
Promote prevention and awareness of
fraud; |
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04. |
Accredit the specialist skills of
AIPI members; |
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05. |
Promote and assist in the
professional development of AIPI
members and Associates. |
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06. |
Develop, implement and facilitate
compliance with the partnership
arrangements with law enforcement
and regulatory agencies; |
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07. |
Take remedial and disciplinary
action against members and
associates where appropriate; |
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08. |
Cooperate with educational
institutions and other organizations
in developing recognized standards
of investigative practice. |
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09. |
Foster relationships between the
AIPI and other bodies with similar
aims in order to discuss matters or
exchange information of common
interest or concern. |
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10. |
Provide a united response to public
debate on issues affecting the
investigative profession. |
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11. |
Foster fellowship, and establish
standards of professionalism within
the Institute by organizing
conferences and seminars, and
providing lectures on topics
concerning the industry. |
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12. |
Provide a membership database for
the benefit of Institute members.
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SAI Global |
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 Advance
Mercantile & Investigations Pty Ltd
(Advance) was formed following the
merger in 2003 of two highly
successful and well known entities
in the Private Investigation and
Commercial Agency industries, Carter
Chalk and Associates and M.J.
Slemint Agencies.
Each entity has bought with it an
in-depth knowledge and understanding
of all facets of the Investigation
and Commercial Agency activities,
meaning that you, our valued Client,
are dealing with a Company which is
able to offer you a complete
service, no matter what your
requirements.
Our activities include:
• Process Serving
• Field Calls
• Locating persons of interest
• Repossessions
• Enforcement Hearings
• Debugging (Electronic Counter
Surveillance)
• Surveillance
• Factual Investigations
• Trademark Investigations
Our Quality Management System is
based on the International quality
management standard AS/NZS ISO
9001:2000 and includes a regular
audit process.
Our Quality Management System
addresses the following:
• Availability of information and
resources necessary to support our
operations
• Understanding the needs of our
industry and our clients
• Selection and training of staff,
agents and subcontractors to
maintain high standards
• Continuous quality inspection and
testing practices
• Regulatory compliance and risk
management
• Commitment to health and safety
management
• Monitoring our clients’ level of
satisfaction after completion of
work
• Ensuring that not only our
immediate clients, but also other
stakeholders benefit from the
quality of our work
• Setting and reviewing measurable
business objectives
• Commitment to continuous
improvement and suitability of our
management system.
This statement is issued to indicate
our commitment to our products, our
clients’ needs and our standards of
service. The full support of our
employees, suppliers and
subcontractors through team effort
is sought in meeting our commitment.
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